Help centre
Frequently asked questions
Everything on buying, selling, packing, returns, authenticity, grading and valuing trading cards in the UK. Can't see your answer? Ask us directly.
Buying from Vaulted Cards UK
How orders, payment and postage work.
Why do I buy through eBay rather than on this site?
eBay handles the payment, the buyer protection and the dispute process. It costs you nothing extra and means you are never sending money to a stranger's bank account. This site is our shop window; eBay is the till. Every listing you see here links straight to the live item in our eBay store, seller ID vaulted_cards_uk.
How are cards packed for postage?
Singles go in a penny sleeve, then a toploader or semi-rigid, then a team bag, then a rigid card mailer. Graded slabs are bubble-wrapped and boxed. Anything over £50 goes tracked and signed for as standard, at no extra cost to you.
How quickly do you post orders?
Orders placed before 3pm on a working day are normally posted the same day, otherwise the next working day. Royal Mail 24 and 48 are used for UK orders, with tracking supplied through eBay.
Do you ship trading cards outside the UK?
Yes, wherever the eBay listing shows international postage. Cards are packed identically for export. Any customs duty or import VAT is the buyer's responsibility under the destination country's rules.
Can I return a card if I change my mind?
Yes. You have 30 days from delivery to return an item for a full refund, provided it comes back in the same condition and the same protective packaging. Full detail is on our returns page.
Do you offer bundles or combined postage?
Yes — buy multiple items from the eBay store and combined postage is applied automatically at checkout. Message us for a bundle price on larger multi-card buys.
Condition, authenticity and grading
How we describe cards and when grading is worth the money.
How do you describe card condition?
Raw cards are described honestly against the four things graders look at: centring, corners, edges and surface. Any whitening, print line, dink or off-centre cut is called out in the listing and photographed front and back. If we are unsure, we say so rather than rounding up.
Do you sell graded cards?
Yes — PSA, BGS, SGC and CGC slabs appear in the vault regularly. Grades quoted are the grader's, never ours, and the certificate number is always shown so you can verify it on the grader's own population report before you bid.
How do I know a card is authentic?
We buy from established UK auction houses and known collectors, and we check print quality, stock thickness, foiling and back registration on anything valuable. If a card cannot be verified to our satisfaction, we do not list it. See our authenticity policy for the full process.
Is it worth getting my card graded?
Only when the graded value clearly beats the raw value by more than the cost of grading. As a rule of thumb in the UK, budget roughly £20–£30 per card in fees and postage for bulk submissions and much more for express tiers, so a card worth £15 raw is rarely worth submitting unless it is likely to grade a 9 or 10 in a set collectors chase.
What is the difference between PSA, BGS and SGC?
PSA is the most liquid globally and usually commands the highest resale premium on sports cards. BGS gives subgrades and is favoured for modern chrome and ultra-modern cards, where a Black Label 10 carries huge value. SGC is quicker and cheaper, and its black-insert slab is popular for vintage. For UK sellers, PSA generally resells fastest.
Valuing and scanning your cards
Using our free scanner and understanding what a card is worth.
How can I find out what my trading card is worth?
Use our free card scanner: upload a photo and it identifies the player, set, year, parallel and numbering, reads the visible condition and returns a value range in pounds, plus a ready-made eBay sold-listings search so you can check real comps yourself.
Is the Vaulted Cards UK card scanner free?
Yes, completely free, with no account and no sign-up. We built it because most people have no idea what is sitting in their loft, and we would rather tell you honestly than buy something cheap from someone who did not know.
How accurate is an AI card valuation?
It is an informed estimate, not a formal appraisal. Photo quality, lighting, obscure parallels and fast-moving markets all affect accuracy. Treat it as a starting point, always confirm against recent sold listings, and message us for a human valuation on anything you think is valuable.
Why should I use sold listings rather than asking prices?
Anybody can list a card at any price. Only completed sales show what a buyer actually paid. On eBay, tick 'Sold Items' in the filters — that is the number our own pricing is built on.
Selling your collection to us
Outright purchase, consignment and how we price.
Will you buy my card collection?
Very likely. We buy singles, slabs, part collections and whole loft clear-outs anywhere in the UK. Send photos or a list and we will value it against recent sold prices and come back with a straight offer.
What is the difference between selling outright and consignment?
Outright means we buy the collection now for a lump sum and take all the market risk. Consignment means we photograph, list and ship your cards through our eBay store and pay you the sale proceeds less an agreed commission — usually more money in your pocket, but you wait for the cards to sell.
How do you decide what to offer for a collection?
We work from realised eBay sold prices for comparable cards in comparable condition, then deduct selling fees, postage and the time it takes to move the inventory. We show you the comps we used, so you can see the working rather than just the number.
Do you buy vintage as well as modern?
Yes. Vintage football and Panini stickers, 1980s and 1990s basketball and baseball, and modern chrome and prizm — all considered.
About the company
Who you are actually dealing with.
Who runs Vaulted Cards UK?
It is a family business run by a father and son in the UK. Vaulted Cards UK is a trading name of Fortivo Limited, registered in England and Wales, and every sale goes through our public eBay store where the full feedback record is visible.
How do I contact you?
Message us through eBay for anything to do with an order, or use the contact page for valuations, consignment and collection buying enquiries. We reply to most messages the same day.
